MOBILE TERMS OF SERVICE

Effective Date: October 13, 2026
Company: Heal CT Food
Website: https://healctfood.com

1. Overview

The Heal CT Food mobile messaging program (the "Program") is operated by Heal CT Food ("we," "us," or "our").

By voluntarily subscribing to our SMS marketing program, you agree to receive text messages from Heal CT Food at the mobile phone number you provide.

Our messaging program is designed to keep customers informed about our premium food selections, exclusive promotions, special offers, and important updates.

Participation is completely voluntary, and consent to receive marketing text messages is not a condition of purchasing any products or services.

2. Types of Messages

By subscribing, you may receive text messages related to:

• Exclusive VIP discounts and promotional offers.
• New product announcements and seasonal collections.
• Limited-time promotions and special deals.
• Recipes, nutrition-related content, and food inspiration.
• Customer appreciation offers and special events.
• Order updates and delivery notifications, where applicable.

Messages may be sent using automated technology through our SMS marketing service provider, Klaviyo.

3. Consent to Receive Messages

By checking the SMS marketing consent box on our website or otherwise expressly opting into our messaging program, you authorize Heal CT Food to send recurring marketing text messages to the mobile number provided.

Your consent applies only to the messaging purposes disclosed when you subscribe.

Providing a phone number for an order, delivery, or customer account does not automatically enroll you in promotional SMS messages.

You do not need to subscribe to receive our products or services.

4. Message Frequency

Message frequency varies based on promotional campaigns, seasonal offers, and customer communications.

You may receive multiple messages during promotional periods.

We reserve the right to adjust messaging frequency according to our business needs and customer preferences.

5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Heal CT Food is not responsible for any messaging or data charges imposed by your wireless provider.

For questions about your mobile plan, please contact your wireless carrier.

6. How to Unsubscribe

You may opt out of our SMS marketing program at any time.

To unsubscribe, reply STOP to any marketing text message you receive from Heal CT Food.

After submitting your request, you may receive one final confirmation message acknowledging your cancellation.

Once unsubscribed, you will no longer receive marketing text messages from that messaging program unless you choose to subscribe again.

Unsubscribing from promotional messages does not necessarily prevent you from receiving essential transactional or service-related communications where permitted by law.

7. Customer Support

If you need assistance with our mobile messaging program, reply HELP to a message or contact our customer support team.

Email: support@healctfood.com
Phone: (860) 754-4746
Contact Form: https://healctfood.com/pages/contact

We are happy to assist with questions regarding subscriptions, promotional messages, orders, or delivery information.

8. Privacy and Data Protection

We respect your privacy and are committed to handling your personal information responsibly.

Information collected through our SMS program may include your mobile phone number, consent records, messaging preferences, and interactions with our communications.

We use this information to operate our messaging program, provide customer support, and deliver communications you have requested.

We may share information with service providers, including Shopify and Klaviyo, as necessary to operate our services.

Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

For additional information, please review our Privacy Policy:

https://healctfood.com/policies/privacy-policy

9. Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery depends on factors including network availability, carrier restrictions, and mobile device compatibility.

Heal CT Food cannot guarantee that every message will be delivered successfully or on time.

10. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian where permitted by applicable law, to participate in our mobile messaging program.

You must provide a valid mobile phone number that you are authorized to use.

11. Changes to Mobile Terms

Heal CT Food reserves the right to modify or update these Mobile Terms of Service as necessary to reflect changes in our messaging program, business practices, or applicable legal requirements.

Updated terms will be published on our website with a revised effective date.

Where required by law, we will provide additional notice or obtain renewed consent.

12. Contact Information

If you have questions about these Mobile Terms of Service or our SMS messaging program, please contact us.

Heal CT Food
Website: https://healctfood.com
Email: support@healctfood.com
Phone: (860) 754-4746
Online Contact Form: https://healctfood.com/pages/contact

We appreciate your trust and look forward to keeping you connected with great food, exclusive offers, and everything happening at Heal CT Food.